Shipping Policy

Last Updated: July 12, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time throughout the Kingdom of Saudi Arabia.

Shipping Areas

We currently deliver to all major cities and regions across Saudi Arabia.

Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is 2–5 business days, depending on your location.

Please note that delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances.

Shipping Charges

• Shipping charges are displayed at checkout before you complete your order.

• We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email (where applicable) so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing the correct shipping address. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delivery Delays

While we strive to deliver every order on time, unexpected events such as weather conditions, courier delays, or public holidays may affect delivery schedules.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.